Reference is made to the PO of Pet Form (PO No. PO/K2015/1) regarding the copy of Blocker. Pet Form (Korat) has officially ordered and hired PSM to produce and copy the Blocker for Pet Form (est new bottle).In brief, Pet Form(Korat) has decided to cut delete above-mentioned cost of installation, transpiration and service from PSM. So the delivery of goods is transported to Pet Form(Pathumthani) as mutual agreement. After having delivered and tested the Blocker to Pet Form (Korat),there are some serious problems occurring The actual size of Blocker is too short, not in good standard dimension. Therefore, PSM staff has been to the factory for on-site inspection. As a result, the main problem comes from the length of Fork which is 49.5 centimeters only. It is not long enough. PSM has only copied the size of bottle which is 1,500ml but PSM has not copied the actual size of 600ml with the length of 51 centimeters. Then, the service technician has decided to make a new hole by relocating the lower position of Blocker down to 2.5 centimeters as Pet Form has requested. Anyway, On Monday of 30/APRIL/2015, there was another problem during the operation hours of machinery. That was a moved position of Blocker downing to the cylinder which mainly made the machine not work properly. Then, PSM asked Pet Form to send all of the works back to the PSM factory in order to correct and repair them. Once the repair is done and completed, the works must be delivered to the Pet Form factory in Pathumthani Province. But Khun Aketanach would like to send all repaired works back to Saraburi Province instead. However, the manager in customer service department of PSM would like to charge Pet Form for the transpiration fee which is not contained in the agreement between the Pet Form (Korat) and PSM. PSM has already informed to Khun Aketanach there must be some expenses for each outdoor service such as the machinists of the vehicle , diesel car , daily allowance, accommodation fees etc. Hence, it is unable to provide Pet Form with free-of-charge services.
For your kind consideration.
Reference is made to the PO of Pet Form (PO No. PO/K2015/1) regarding the copy of Blocker. Pet Form (Korat) has officially ordered and hired PSM to produce and copy the Blocker for Pet Form (est new bottle).In brief, Pet Form(Korat) has decided to cut delete above-mentioned cost of installation, transpiration and service from PSM. So the delivery of goods is transported to Pet Form(Pathumthani) as mutual agreement. After having delivered and tested the Blocker to Pet Form (Korat),there are some serious problems occurring The actual size of Blocker is too short, not in good standard dimension. Therefore, PSM staff has been to the factory for on-site inspection. As a result, the main problem comes from the length of Fork which is 49.5 centimeters only. It is not long enough. PSM has only copied the size of bottle which is 1,500ml but PSM has not copied the actual size of 600ml with the length of 51 centimeters. Then, the service technician has decided to make a new hole by relocating the lower position of Blocker down to 2.5 centimeters as Pet Form has requested. Anyway, On Monday of 30/APRIL/2015, there was another problem during the operation hours of machinery. That was a moved position of Blocker downing to the cylinder which mainly made the machine not work properly. Then, PSM asked Pet Form to send all of the works back to the PSM factory in order to correct and repair them. Once the repair is done and completed, the works must be delivered to the Pet Form factory in Pathumthani Province. But Khun Aketanach would like to send all repaired works back to Saraburi Province instead. However, the manager in customer service department of PSM would like to charge Pet Form for the transpiration fee which is not contained in the agreement between the Pet Form (Korat) and PSM. PSM has already informed to Khun Aketanach there must be some expenses for each outdoor service such as the machinists of the vehicle , diesel car , daily allowance, accommodation fees etc. Hence, it is unable to provide Pet Form with free-of-charge services.
For your kind consideration.
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