Plan is to detail the service measures Singapore Airlines provides to customers requiring special assistance.
The plan seeks to encourage customers to communicate any special assistance required.
Information provided by customers is treated with confidentiality, respect and integrity.
Singapore Airlines is aware of the difficulties customers requiring special assistance may experience. This plan details Singapore Airlines' proactive commitment to equal access and the various service measures available to customers.
The Singapore Airline's culture fosters harmony and respect. All customers are unique and equally diverse.