the company thought of itself as enclosed within a plastic bubble, and everything that went in and out of the building, from employees and telephone cables, to mail and emissions, had to pass through the bubble for scrutiny. “It was a very simple way of focusing our minds on every aspect of our activities” says Mark Fairbrass “and it proved to be a searching audit”.
The results were used in the preparation of the audit report and the information in the report was fed back into the management system in order to promote continuous improvement in environmental performance.