High school diploma or equivalent.
• Possess a strong work ethic and team player mentality.
• Highly developed sense of integrity and commitment to customer satisfaction.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Solid organization skills with strong detail orientation and listening skills.
• Strong decision making, research and analytical abilities.
• Ability to read, analyzes, and interprets general business materials, technical procedures, benefits plans and regulations.
• Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.
• Ability to type 35 WPM; proficient PC skills, including MS Word and Excel.
• Able to maintain excellent attendance and punctuality.
• Minimum of 1 year experience processing all types of group medical, dental and/or hospital claims; working knowledge of benefits claims adjudication principles and procedures, medical and/or dental terminology is an advantage