After 12 years at Goldman Sachs, Smith concluded that “I can honestly say Smith went on to describe a corporate culture in which the interests of the clients, the people when Goldman Sachs, was supposedly serving, were systematically and continuously disregarded in favor of making ever-increasing profits for the firm Managers were described as asking not “What is good for the client?” but “How much money did we make off the client?” Smith characterized meetings in which clients were described as “muppets, ” and in which employees spoke of ripping off” clients with complex financial deals that would benefit Goldman but that seldom benefited the client.