1. Screenshot_20160908_095248, which is a screenshot from my Samsung Galaxy A9 Professional mobile phone. This is the message I get when I try to download the application from Google Store. It indicates that this item is not available in this country. The phone was purchased in Thailand
2. On your website you have message “EZ-Navi users please contact our customer service and provide your AVN serial number to us, and then you can download the app without paying. Service staff: Tanakorn , Phone: (+66) 02-323-0815”. This seems to indicate that I have to give yourselves a call with AVN serial number (not too sure what this is?) prior to have access to downloading the application
3. Screenshot_20160908_095119, This is picture of my Head Unit (any further details that you require?).