Findings:
Majority of the consumers prefer Coca-Cola to Pepsi
due to its Brand Image, Taste & Quality.
Most of the consumers of a Coca-Cola brand are not so
satisfied and consumers of Pepsi are satisfied with the
consumer offers provided by the company.
Most of the respondents are dissatisfied with the
availability of coco-cola & pepsi products.
Most of the respondents are not satisfied with the
packing models of Coca-Cola and Pepsi.
From the survey it has been observed that
advertisements have shown a greater impact on
purchase decision.
Coca-Cola has got a greater market share compared to
the Pepsi because of its product line & product range.
Most of the consumers of Coca-Cola brand prefered
Thums-Up and most of consumers of Pepsi brand
prefered 7up as their favorite drink.
From the study it has been observed that plastic
bottles, tins & tetra packs are the most preferable type
of packing compared to glass bottles of both coca-cola
and Pepsi.
Suggestions:
The Pepsi Company should maintain its consistency
and should introduce new models according to the
changing needs in the market.
Both companies should concentrate on consumer
offers to retain the existing consumers as well as to
attract the new customers.
The companies have to
pay a greater attention on its distribution activities to
satisfy the needs of all types of consumers.
The companies should redesign
the packing models of the products to meet the
expectations of consumers.
The companies should come up with timely and
updated advertisements, which include sponsorships
to different social responsibility campaigns
CONCLUSION
Based on the Research findings, we can conclude that the
Coca-Cola Brand is a leading player in the market. Because
of the quality, price and brand value of Coca cola products,
it has become the symbol of quality and brand image all
over the world. But some respondents were not satisfied
with the offers and availability. Buying behaviour of
consumer is a complex task. Many factors influence on them
in buying the products. COCA-COLA & PEPSI company
brands are well known to customers. To influence the
consumers buying behaviour, the companies should
maintain good quality, availability and create awareness;
brand image towards their products in the mind set of
consumers,