Table of content
1. Duties and responsibilities
• Board of directors
• Management
• Branch manager/department head
• Compliance division
• AML Officer
• Internal audit unit
• Human resource division
• Bank staff
2. KYC/CDD standard of & program
• Definition of KYC/CDD
• Importance of KYC/CDD standards
• Enhance due diligence
• Designated name and sanction list
• Customer acceptance policy
• Customer identification and verification
• Specific identification issues
• Investigation and reporting of suspicious transaction
3. Record retention
4. Training
5. Disciplinary punishment