Considering the interaction between market orientation and brand orientation helps with understanding the conceptualization of SBO. While “market orientation is a central notion in the marketing discipline and might be called its foundation” (Urde et al., 2013, p. 118), its external focus is on the satisfaction of customer needs and wants, consistent with service orientation. Still, organizations can adopt an internally focused brand orientation, whereby the brand, as a strategic resource or asset of the organization supersedes the needs and wants of customers and customer satisfaction is sought only to the extent that it fits within the framework of organizationally agreed upon brand identity. In essence, the difference between the two orientations is that the former is market-driven (i.e., responder) whereas the latter is market-driving (i.e., innovator).