Leadership
ภาวะผู้นำ
Like most interventions aimed at organization transformation, OL and KM depend heavily on effective leadership throughout the organization. The leaders of learning organizations are actively involved in OL. They model the openness, risk taking, and reflection necessary for learning. They also communicate a compelling vision of the learning organization and provide the empathy, support, and personal advocacy needed to lead others in that direction. During Motorola's early efforts at total quality management, for example, CEO Bob Galvin championed the quality vision, attended the first classes on quality, and placed it first on the agenda at his monthly executive meetings.