Thank you for writing to eBay Customer Support Team.
As you agreed upon the terms and conditions in the English Language, we are only able to offer you assistance in English.
Should you have trouble understanding this reply, you might want to ask a friend or a colleague to translate or you can consult an online translation service that, although not 100% accurate, may serve as reference.
If your query is related to a different eBay site, you should contact the corresponding Customer Support, since features differ from one eBay site to another. Go to that site and click on 'Contact Us' on any Help page.