We're sorry to hear that the item was received to be wet due to being damaged during transit. Currently,
we are connecting with insurance companies and claim for the damaged item.
To resolve this we will be sending a replacement for you at no additional cost. The item will be re-send
in the next shipment and we will investigate and reply to you for corrective action, as soon as possible.
We appreciate your understanding regarding this matter.
Please accept our apology if this has caused much inconvenience.