Organizations increasingly rely on information technology (IT) to improve the supply chain process. Yet, past evidence suggests that the
investment in IT per se does not guarantee enhanced organizational performance. Drawing from the resource-based view, this study proposes
that IT-enabled supply chain capabilities are firm-specific, and hard-to-copy across organizations. These capabilities can serve as a catalyst in
transforming IT-related resources into higher value for a firm. Based on data collected from surveying supply chain and logistics managers in
various industries, the present study sheds light on these issues. The findings provide a new perspective in evaluating IT investment in the
supply chain process.