Hope you had some nice holidays?
Thank you very much for the kind card you send to me – I very much appreciate this!
Regarding the 0,01EUR:
We are sorry, our computer program calculates automatically the invoice amount.
And due to a digit change in the calculation on one crane, this small small difference comes out. (human mistake)
Now it is as a pity not possible to adjust this price again!
We are very sorry, but this time it is not possible to adjust.
We will be very careful on future deliveries to avoid any kind of differences upfront.
Hope for your kind understanding.
Thanks,
Christoph