Second, communication behaviour concerns the information communicated to the
other party in the relationship. Monczka et al. (1998) concluded that both the depth of
the information, such as quality and participation, and the breadth of information, such
as the extent of sharing, play an important role in managing the relationship.
Moreover, Ryu et al. (2007) discussed the quality of shared information and argued that
the information has to be credible in order to increase trust in the relationship.