Creating a corporate social agenda. The selected social issues should be identified in an explicit and affirmative corporate social agenda. This agenda will reflect an approach to CSR which is both responsive to stakeholder concerns and anticipated risks, and strategic (i.e. integrates inside-out and outside-in linkages)
Organising for CSR. The corporate social agenda should be integrated into affirmative business practices, i.e. to ensure that operating management is engaged in processes that identify and prioritise social issues based on their "salience to business operations and their importance to the company's competitive context". Further, Porter and Kramer suggest that measurement of outcomes is critical to the agenda, and that "value chain and competitive context investments in CSR need to be incorporated into the performance managers with P&L responsibility". In particular Porter and Kramer argue for the measurement of the CSR initiatives in terms of social impact (although omit to discuss what those measures might be).