• an important means of checking facts and identifying major issues
• comments made by the subject of the complaint that can expose weaknesses in the investigation
• advance warning of areas where the investigation report may be challenged.Depending on the circumstances, procedural fairness requires you to:
• inform those involved in the complaint of the main points of any allegations or grounds for negative commentagainst them. How and when this is done is up to you, depending on the circumstances
• provide people with a reasonable opportunity to put their case, whether in writing, at a hearing or otherwise. It isimportant to weigh all relevant circumstances for each individual case before deciding how the person should beallowed to respond to the allegations or negative comment.