Behaviors that escalate conflict:
Negative labeling, insulting, or calling the other party offensive names.Example: "You are a liar."
Minimizing or ignoring the other's feelings.Example: "Frankly, I don't care if you are upset!"
Lying about, denying, or misrepresenting information known to the other party.
Blaming the other for the problem with "you" statements.Example: "You make me mad when you forget to lock the door when you leave the office!"