• Receive tires in claim case from customer, dealer and salefore prepare consider case.
• Analyses the cause of loss in each claim tire case andconsider approval the claim request by standard.
• Write the claim report and conduct to sale department.
• Filing and sent the new tire in case claim by can claim orcan’t claim to customer or related department.
• Do a report in case claim tire don’t following by standardto superior for approval.
• Collect simple from loss tire form claim case to analysesand do a report to related department for improve process to match withcustomer need.