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Return Policies for International Sellers
A
Amazon Services
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8 วันที่ผ่านมารายละเอียด
Dear Seller,
If you sell on an Amazon marketplace website in a country outside your business location, you should be familiar with our international returns policies.
Customers buying on Amazon expect a consistent and straightforward product return experience. In order to create a consistent return experience, we require all sellers either to 1) provide a local address in their Elected Country for returns, or 2) pay for return shipping on all returns. For example, if you sell on Amazon.com, you must either provide a return address within the United States or provide free return shipping for buyers in the United States.
All sellers, including sellers shipping from a country outside of the marketplace on which they’re selling, must abide by this policy. Failure to meet this requirement by January 20, 2015 may result in the removal of your selling privileges.
To update your local return address in Seller Central, follow these steps:
1. On the Settings link, select Account Info.
2. On the Seller Account Information page, go to the Return Information section and click Edit.
3. Select an existing address as your default return address, or enter a new default return address.
4. Click Submit.
To upload a pre-paid return mailing label for a return request, follow these steps:
1. On the Orders link, select Manage Returns.
2. Click "Authorize Request for the return request you’d like to approve."
3. In the "Your return mailing label" section, select "I will provide a pre-paid mailing label for this request."
4. Upload a shipping label, select the carrier used, and enter the Tracking ID if you have it.
5. Set the return label cost to $0.00 to ensure the buyer is not charged for return shipping.
For more information about creating return mailing labels, search for "Return Addresses and Mailing Labels" in seller Help.
You can find more details on this requirement and review Amazon's additional policies for international sellers on the following Help page:
Important Information for International Sellers
https://sellercentral.amazon.com/gp/seller/registration/participationAgreement.html?itemID=200404870&language=en_US
Thank you for taking steps to improve the buyer experience on Amazon.com. We appreciate your attention to this policy, and would welcome your feedback. Please email us at international-returns-feedback@amazon.com.
Thank you for selling on Amazon.com.
Google+
เว็บ
รูปถ่าย
เพิ่มเติม
กล่องหลัก
Return Policies for International Sellers
A
Amazon Services
ถึง ฉัน
8 วันที่ผ่านมารายละเอียด
Dear Seller,
If you sell on an Amazon marketplace website in a country outside your business location, you should be familiar with our international returns policies.
Customers buying on Amazon expect a consistent and straightforward product return experience. In order to create a consistent return experience, we require all sellers either to 1) provide a local address in their Elected Country for returns, or 2) pay for return shipping on all returns. For example, if you sell on Amazon.com, you must either provide a return address within the United States or provide free return shipping for buyers in the United States.
All sellers, including sellers shipping from a country outside of the marketplace on which they’re selling, must abide by this policy. Failure to meet this requirement by January 20, 2015 may result in the removal of your selling privileges.
To update your local return address in Seller Central, follow these steps:
1. On the Settings link, select Account Info.
2. On the Seller Account Information page, go to the Return Information section and click Edit.
3. Select an existing address as your default return address, or enter a new default return address.
4. Click Submit.
To upload a pre-paid return mailing label for a return request, follow these steps:
1. On the Orders link, select Manage Returns.
2. Click "Authorize Request for the return request you’d like to approve."
3. In the "Your return mailing label" section, select "I will provide a pre-paid mailing label for this request."
4. Upload a shipping label, select the carrier used, and enter the Tracking ID if you have it.
5. Set the return label cost to $0.00 to ensure the buyer is not charged for return shipping.
For more information about creating return mailing labels, search for "Return Addresses and Mailing Labels" in seller Help.
You can find more details on this requirement and review Amazon's additional policies for international sellers on the following Help page:
Important Information for International Sellers
https://sellercentral.amazon.com/gp/seller/registration/participationAgreement.html?itemID=200404870&language=en_US
Thank you for taking steps to improve the buyer experience on Amazon.com. We appreciate your attention to this policy, and would welcome your feedback. Please email us at international-returns-feedback@amazon.com.
Thank you for selling on Amazon.com.
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