3. If you perceive a workmate to relish crunching numbers, use quantitative information when attempting to persuade that person. Instead of using phrases such as “most people,” say “about 65 percent.”
4. If you perceive a work associate to have high creative intelligence, solicit his or her input on problems requiring a creative solution. Use statements such as “Here’s a problem that requires a sharp, creative mind, so I’ve come to you.”