I'm so sorry too ,but let me explain again
The vessel has depatured on 26-JUL and call PAT on 5-AUG,
when you pick up the container and you will find the cargo status at the 1st time ,
if the cargo damage, I think
1.if the cargo damaged , take photos and pass to us ,then issue offical letter ,then we can pass to w/h to claim ,but form 5-AUG to today 15-AUG, really long long time .
2.if the cargo lost , pls kindly check if the external broken ,
when you labour unload the cargo form containers ,the labour can find the external well or not ,
if broken,I think to take photo and inform us at once ,
if not broken , the cargo lost in w/h , maybe the factory load less or calculate wrong
due to the w/h only need fist news and offical letter,
or the w/h not accept any claim .
I'm so sorry too ,but let me explain again The vessel has depatured on 26-JUL and call PAT on 5-AUG, when you pick up the container and you will find the cargo status at the 1st time ,if the cargo damage, I think 1.if the cargo damaged , take photos and pass to us ,then issue offical letter ,then we can pass to w/h to claim ,but form 5-AUG to today 15-AUG, really long long time .2.if the cargo lost , pls kindly check if the external broken ,when you labour unload the cargo form containers ,the labour can find the external well or not ,if broken,I think to take photo and inform us at once , if not broken , the cargo lost in w/h , maybe the factory load less or calculate wrong due to the w/h only need fist news and offical letter,or the w/h not accept any claim .
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