To ensure reliability and validity of the study, several methods were employed. First, the research was designed based on a thorough literature review and rounds of consultancies with experts. Second, the presented sample structure ensures diversity as it is guided by the optimum efficiency of qualitative sampling. Third, we checked the verbatim transcripts against the original audio and uploaded the data into Nvivo for comprehensive analysis (Braun & Clarke, 2006). Data analysis was undertaken by the first author and inspected by co-authors; further conversations were held to allow some participants to check interpretations (Ritchie et al., 2014), and theories from existing literature were also used for validation. Finally, although minor modifications to translations were needed to cater to English speakers, the essence of the quotes was kept, and professional translators were in- vited to check accuracy.