Please refer to MOM that we meeting on Aug.16 for "Aluzat" and we also need you and sales team feedback with in Aug.19 but no any update current status.
About dunning letter we provide it after July closing and waiting for you and your team feeback befroe sending that I mention on the meeting if no movement to clear long overdue FN will send dunning letter based on receivable management policy.
Below is dunning procedure based on policy and FN should be follow up without delay.
FN never get any clear communication to clear long overdue of this customer from you or your team and doubtful reserve also set up for Aluzat in Aug.'16
I think we do the right way.