4.1.11 To facilitate the discharge procedures of the patient upon his/her request when he/she assumes his/her own medical responsibility in a written form.
4.2 Responsibilities of the Company
4.2.1 To keep the records of the Beneficiary on its database with a specific reference number and to inform the Hospital of this specific reference number.
4.2.2 To send the letter of Pre-Guarantee to the Hospital for OPD and IPD cases.
Guarantee of Payment at the discharge of the Beneficiary.
4.2.3 To inform the Hospital about the insurance policy's conditions, exclusions and non-guaranteed items before the discharge of the patient.
4.2.4 To pay the invoices of the Hospital according Para. 4 of this agreement
4.2.5 To provide an e-mail address and a telephone number with English and Russian speaking personnel 24h, for the requests of the Hospital and the Beneficiary.
4.2.6 The Company is not liable for the cases and expenses not indicated in the guarantee of payment.
4 PAYMENT PROCEDURES
5.1 Payment will be calculated according to the price list of the hospital.
5.2 The invoices will be issued according to the final amounts quoted on the final Guarantee of Payment.
5.3 The invoice is subject to payment if it contains the documents stated in para. 4.1.4 of this agreement.
5.4 The Company is liable to make the payment within 30 days after receiving original invoice by post-mail.
5.5 All payment will be done to the specified bank accounts indicated in the para. 8.1 of this agreement in dollar USD by Thailand Bank rate.
5.6 The Company reserves the right not to issue a Guarantee of Payment and not to pay if the clause "3.1" of the contract has been violated.
Please see in attachment our contract version, we can connect both instances.