SATRA is a customer-focused organisation and we aim to deliver outstanding customer service.
We always strive to ensure that our quality of products and services will meet with your expectations. However, we understand there may be times when you want to make a suggestion for improvement. Customer feedback is very important to us and is essential to achieving our objectives.
Customer service is a key responsibility for our employees and they are committed to satisfying your needs. Therefore, if you have an enquiry or a concern regarding any of your dealings with SATRA, please contact the department concerned.
However, if you wish to highlight your concerns further, please do not hesitate to contact our Customer Service Co-ordinator via one of the options below: