Sorry for not being very clear in the previous emails and for the lack of faster response from me and my team.
I sincerely apologize about that.
For this issue, we have been facing shipment delay from US for the raw material due to the very bad weather and congestion, hence, my email advised that this stock might be available in Mid or End April.
Yes, we were notified of the urgency which is why I have personally checked the stock available in our overseas branches so that we can support you.
As per the email I sent, please let us know the quantity that is needed so that we can support asap.
With regards to forecast, rest assured that we do value the forecast and spend a lot of time looking into it once we receive it so that we can support you 100%.
We thank you for the time spent in drawing up the forecast.
Its very unfortunate for this case as (1) there was a shipment delay (2) this product is only sold to Ya Thai so far.
Raw materials from US were purchased upon receiving your forecast.
Please let us know the minimum quantity you need urgently. We look forward to serving you better.