Kumar and Hillegersberg (2000) defined enter-prise resource planning (ERP) systems as ‘‘config-urable information systems packages thatintegrate information and information-based pro-cesses within and across-functional areas in anorganization’’. In information systems (ISs) area,implementation is defined as ‘‘the process thatbegins with the managerial decision to install acomputer-based organizational information sys-tem and is complete when the system is operatingas an integral part of the organization’s informa-tion system’’ (Burns and Turnipseed, 1991). ERPis probably the most rapidly growing system areain operations today. Thousands of companies haveimplemented or are in the process of implementingan ERP system. IDC predicts that ERP softwaresales in Greater China, comprising China, HongKong, and Taiwan, will grow at an annual rate of