Identifying Issues - Involves identifying an issue and developing a strategy around it
Research & Analysis - Involves accessing or generating relevant information and building a credible evidence base to hold public officials accountable
Mobilizing Support - Involves using the information collected for mobilizing community support through information sharing (Going public)
Rallying Support & Building Coalitions - Involves organizing the citizens to take collective action and develop the capacity of CSOs to facilitate and support such community mobilization
Advocating & Negotiating - Involves eliciting responses and negotiating with public officials for better public accountability
Enabling & Disabling Conditions - Involves activities to influence and change governance perspectives by creating conducive environment