our focus on participative engagement has increased and our programs have been more closely aligned to cater to our diverse and multi-generational workforce. Employee feedback has led to the review of and changes in legacy initiatives like the Unified Competency Framework (UCF) to make it more relevant to the needs of the current and future workforce. The erstwhile UCF certification is currently being revamped. Through mailers, awareness sessions and announcements on the intranet and forums such as Yammer, these changes are being communicated to employees.