Blue-sky thinking - A visionary idea without always having a practical application.
Heavy lifting - This refers to the most difficult aspects of a project, as in, "Bill is doing all the heavy lifting for us!"
Face time - The time spent with a customer or client in person as opposed to on the phone or onlineHard copy - A physical print-out of a document rather than an electronic copy.
No call, no show - An individual who neither shows up for the day nor calls in with a reason