Although there are clear policies set to ensure the effectiveness of the Bangkok's waste management system, there are some problems in the current operation, such as trucks being ineffectively or inappropriately used and poor working performance on the part of some of the staff as they spend some time to sort recyclable and valuable waste during waste collection and transportation processes. These problems result in ineffective waste management, leftover waste, waste of resources, and additional expenses absorbed by the BMA. The BMA has decided to increase the use of current technologies and to enhance their perfor- mance in order to cope with these problems. For example, GPS and fuel level devices (FLDs) are being applied to improve the organization of collection routes and the number of trips in each area. These technologies help the BMA to optimize the use of trucks, control fuel usage, save costs, control speed, and provide accurate information to use for monitoring the system performance, mitigating problems, and providing more effective waste manage- ment services with the aim of finally increasing the confi- dence of Bangkok residents in the provided services.