A systematic approach has been used to develop measures using data and facts where possible (e.g. contributor analysis as part of the Performance Measures development process)
Lagging measures are supported by leading measures at all levels
The measures are considering different dimensions related to team’s performance (e.g. QSCP, SRQCDEP)
People from all levels were involved in the development of measures
Appropriate number of measures is selected for each Operational Review at all levels