Enterprise systems are software applications that have cross-organizational capabilities as opposed to department or group-specific programs. They allow for collaboration and communication across the organization through collection of data that is accessible and usable by multiple departments.
BASICS
Enterprise system software solutions evolved in the late 1990s and into the 21st century with innovations in database technology. Databases allow for efficient collection, storage and retrieval of limitless amounts of data on many contacts. This allows for information and process flow management in many areas.