The old saying, “If the only tool you have is a hammer, then you tend to see every problem as a nail,” is quite applicable to employee training. If you’re familiar with one type of training, such as classroom lectures, it may seem to be a good way to deliver training for many types of topics. However, what works best for teaching one type of skill may not work well for another. For example, teaching employees computer skills necessary for a newly automated process would require much different training methods than teaching employees about the skills and attitudes necessary for better customer service, diversity training, or preventing sexual harassment. Fortunately, many different types of training methods are available. For the most part, however, we can classify them as on-the-job or off-the-job training.