• Delivering Proactive, Responsive,
User-friendly and Integrated e-Services
The Committee also envisions enhancing and
simplifying Government e-services to make
it easier for customers to use them. To do this,
it proposes the revamp of the My.eCitizen
personalised portal to offer new features, such
as a single log-in to access all e-services, and
the option to view all recent and past interactions
with the Government. A similar portal for
businesses, My.eBusiness, should also be created
to deliver personalised information and e-services
to businesses.