We are the claims settling agent appointed by the cargo insurer, PT Asuransi AXA Indonesia, to manage your claim.
We were advised by our surveyor from McLarens that 1 piece of Service Part (Tray AGHN 050) was dented. Based on the invoice, the loss is calculated to be EUR81.60. In view of the loss amount, we have not arranged for any site survey, but instead would request that you submit the following documents, in order for us to handle your claim accordingly :