Performance
The performance section of SCOR consists of two types of elements: Performance Attributes and Metrics. A performance attribute is a grouping of metrics used to express a strategy. An attribute itself cannot be measured; it is used to set strategic direction. Examples of business strategies applied to supply chain are: 'Superior performance for Supply Chain Reliabaility' or 'Advanced performance for Agility'. Metrics measure the ability of a supply chain to achieve these strategic attributes. Superior performance for Reliability can thus be expressed in a performance objective: Perfect Order Fulfillment: X%. Reliability is the performance attribute, Perfect Order Fulfillment is the metric. Benchmarking is a commonly used method to calculate the value of X in the Reliability example.