distribution, Keith Swann, helming the project, a team decided to check out voice, RF (used by sister company,Harper-Collins), and pick-to-light to see how those technologies could improve accuracy. “The main reason we like voice is because it isn’t hard-wired or confined to a specific location such as pick-to-light,” says Swann. “We also find voice to be faster than RF and not as cumbersome; but perhaps the best part was that it is hands-free and eyes free.”