For this reason alone, we we commend that every organization form a crisis portfolio. That is, it ought to pick at least one crisis from each of the families in Figure 1, and then "plan" for that crisis. Since the other members of the family are related to one another, preparing for one crisis in each family provides some preparation for each of the others. This point becomes more clear when we not that the purpose of crisis planning is not the preparation of a thick set of plans that sits on a shelf. Rather, crisis planning is a process of continually asking "what if" a set of crisis hit us simultaneously. What are we prepared to do? Are we trained both intellectually and emotionally to handle a major crisis? In other words, the purpose of crisis management is to teach an organization to confront, in advance, the stress that will arise when a crisis happens. Crisis planning teaches an organization to roll with the punches.
The arrow in Figure 1 shows that one kind of crisis (Breaks) can cause another kind of crisis (Environmental Accidents), for exampke, a Bhopal or a Chernobyl. In reality, I could have filled up the entire figure with arrows, because every type of crisis is causing and being caused by every other type of crisis.
For this reason alone, we we commend that every organization form a crisis portfolio. That is, it ought to pick at least one crisis from each of the families in Figure 1, and then "plan" for that crisis. Since the other members of the family are related to one another, preparing for one crisis in each family provides some preparation for each of the others. This point becomes more clear when we not that the purpose of crisis planning is not the preparation of a thick set of plans that sits on a shelf. Rather, crisis planning is a process of continually asking "what if" a set of crisis hit us simultaneously. What are we prepared to do? Are we trained both intellectually and emotionally to handle a major crisis? In other words, the purpose of crisis management is to teach an organization to confront, in advance, the stress that will arise when a crisis happens. Crisis planning teaches an organization to roll with the punches.The arrow in Figure 1 shows that one kind of crisis (Breaks) can cause another kind of crisis (Environmental Accidents), for exampke, a Bhopal or a Chernobyl. In reality, I could have filled up the entire figure with arrows, because every type of crisis is causing and being caused by every other type of crisis.
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