Eva Petterson
Tideliusgatan 53, S-351
Kalmar
Sweden
Dear ms. Petterson
Thank you for your letter of Thursday,15 August 1996
As we know we had terrible storm last week. We're so sorry and realize how much this delay must be cause you.
Luckily the weather had improved a lot last week and our resort is now proceeding smoothly
As we discussed, our resort has reopened last week and we accepted your request about changing date from 14 August - 22 August (8nights) to 14 August - 20 August (6nights) due your hesitation about our services after devastation from storm.
Please don't hesitate to call us if you have any further questions.
Yours sincerely
ชื่อ
Resort Manager