This research aims to study the level of customer satisfaction in the service shop copy of pathum Thani and university students to compare the level of satisfaction in the service of the copy shop, pathumthani University students by personal factors and also. Aim to study customer satisfaction in the service of the copy shop, 5 a side, including the University of pathum Thani, speed the staff pricing and environmental quality, and to study the problems and suggestions of users store photos, documents, University, pathumthani.