From the test results, it can be found that elearning
is far better than the traditional learning
method. Some possible reasons are identified in
our analysis. Because the food catering service
procedures practiced by international tourist
hotels are meticulous and often repetitive, for
relatively new service interns, it will be more difficult
to understand the details through expository
teaching and training within a short period
of time, not to mention digesting the the materials
learnt and letting them become part of their
skills for rendering of services. Coupled with
another problem, expository teaching does not
give students an opportunity to visualize the
service procedures in the form of digital images.
However, through computer-assisted instruction,
students can learn step by step, and the
instructions can guide them through the whole
process. It can provide full explanation when
needed, and even can correct their action
through simulation exercises. Furthermore, webbased
training gives students more freedom in
terms of time and space. Students just need to
log onto the computer with network access and
attend a lesson at any time any place; correct
procedures may be learnt through repetitions.
Since their working hours are more than other
industries, the working conditions in tourist hotels
are generally considered as labor-intensive.
Thus, web-based training is very suitable for their
interns training. Students are allowed to set the
learning schedules according to their own pace.
Thus, their learning motivation will be higher