Air New Zealand General Manager Customer Experience Carrie Hurihanganui said,
"It's very exciting for the Los Angeles lounge to be named best Alliance Lounge for two years running. Air New Zealand is incredibly proud to have designed this space and manage it, delivering a world-class lounge experience to not only our customers, but to all Star Alliance lounge eligible customers departing from Los Angeles' Tom Bradley International Terminal."
The premium customer facility at LAX can accommodate up to 400 Business Class and Star Alliance Gold passengers and has an additional exclusive area for First Class passengers.