Could have gone a lot better
โพสต์เมื่อ Sep 23, 2014
This stay could have gone a lot smoother and been better. We confirmed by correspondence as to the time of our arrival as it was going to be late and the host stated there would someone to let us in at the hostel. There was no one when we arrived and the number listed to call was not working. We were forced to book a last minute hotel room at high cost to be able to sleep somewhere for the night. The host did try to accommodate us the next day by way of refund but we did not feel welcome for the rest of the stay due to continuing mix-ups. We purchased towels and the host stated they would be placed in our room, upon arrival that night around midnight, the towels were not there and no one was around to ask for assistance, which was very inconvenient as we were walking around all day in the heat and humidity of Singapore. The next day we were moved to another bed space which was agreed but as we returned that evening we had found that other persons had taken our beds and the hosts did not prevent them from doing so and stated we were in the wrong beds even though our keys showed which beds we were provided. Due to these continuing mix-ups and misunderstandings the stay was not very nice and could not trust anything the host stated would be provided, and we felt like it could have been a lot better of course. They do nickel and dime you for everything extra you may need which may be normal for a hostel but does not make you feel welcomed. The actual rooms and beds were fine though and the common area and location was nice. They do provide breakfast but was slim and not what is pictured in the listing. Again, the place was clean and facilities provided were nice but due to continuing misunderstandings, we did not have as good of a stay as it could have been. I would not recommend this hostel to any future patrons.