10. Maintenance. Nike’s maintenance strategy considers adequacy of all resources. Adequacy of human resources, facilities and capacity is the objective in this strategic decision area. Nike’s operations management implements continuous recruitment programs to support HR needs, as well as reward programs and career development strategies for maximum retention of employees. For facilities, the company has dedicated teams to regularly evaluate facility and equipment integrity and requirements. The companies that manufacture Nike shoes, apparel and equipment are responsible for their own maintenance.
Productivity at Nike Inc.
Nike Inc. operations management supports maximum productivity of corporate offices, the supply chain, distribution network, and company-owned retail facilities. There are a variety of measures applied to determine actual productivity levels. In this case, Nike uses the following criteria to measure productivity in some business areas:
1. Revenue per square foot (Productivity of Nike’s retail stores)
2. Pair of shoes per hour (Productivity of Nike suppliers)
3. Items per day (Productivity of inventory personnel)
4. Documents per day (Productivity of Nike’s corporate offices)