Basic Tenets
Basic Tenets
•Decisions on most matters of importance should be in the hands of top-level managers who have the experience, expertise, and judgment to decide what is the best course of action.
•Lower-level personnel have neither the knowledge, the time, nor the inclination to properly manage the tasks they are performing.
•Strong control from the top is a more effective means for coordinating the firm’s actions.
•Decision-making authority should be put in the hands of the people closest to, and most familiar with, the situation.
•Those with decision-making authority should be trained to exercise good judgment.
•A firm that draws on the combined intellectual capital of all its employees can outperform a command-and-control firm.