The project’s total estimated budget reached US $800,000, of which US $450,000 would go to software licenses and US $350,000 to hardware acquisitions, implementation, consultancy and training. Taking into consideration that other subsidiaries had experienced cost overruns due to contingencies during the implementation period, Montero felt that the time and cost estimates were too optimistic and wondered what factors would facilitate successfully implementing the new system.
The initial discrepancies between software functionality and the business processes then in place had already surfaced in the evaluation stage. In this regard, Marcela Burga, a member of the Steering Committee, holds: