For the written activity the learner will complete the following assessment.
Jason is the head Chef in a very busy commercial kitchen. The kitchen staff members have just been given a function that walked through the door at the last minute to cater for.
The Maître De has delivered dockets for 94 meals and the Chefs were unprepared.
Jason started yelling at the other Chefs and abusing them because they were unprepared. The end result of the night was that all patrons were served but in an extended time as most had to wait over an hour for their meal.
In debriefing at the end of service Jason called all staff to the restaurant and began screaming at them.