It was an overall bad experience, no wardrobe to hang clothes, room was tiny and needless to mention there was proper space to put baggages. The fridge was pathetic and the temperature was lousy. I booked a standard room online when reached the hotel, they said I booked a standard room and if I proceed to stay in those rooms it will only be on the first storey, I believed it was one of their gimmicks to make ya pay more. So I ended up paying more to be on a level 3. I requested for late checkout and they could allow up till 1300hrs without any charges, if I wanted more I would hafta pay $10/per hour. I ended up paying for 2 additional hrs. I had quite alot to pack as I was came from The Hotel previously and I could get up till 1800hrs checkout as I am a regular of that hotel and the room was bigger and there was proper baggages area to store my bags, plus it was a family room. There was even a bathtub for indulgence and I always get an express checkout hassle free. Venue hotel had extremely bad service, when requested for clean towels they wanted to charge me per piece, when first of all the towels should be cleanly bleached without any horrid stains. They claim that they are some boutique hotel but to me its just a low budget hotel and they basically charge for everything. The staff kept lookin at his watch as I packed my bags and it overshot by nearly half an hr and he said he needed me to pay for an hr's charge. I requested for a plumber to check the flooding problem they said there wasn't any plumber at that timing. Yet they have the cheek to charge for every bloody thing. I am never coming back to this hotel ever period. Becoz of the bad flooding issue, I slipped and sprained my ankle as a result. Venue hotel has barely any walking space. They don't even have extension cable to be borrowed, they expect ya to come with everything prepared. This is so not a hotel staycation man.